8 thoughts on “Customer Success Stories

  1. Words will be feeble to describe an excellent experience and treatment we have received from Lad relative to the “short sale” of our house. Communication and listening to the need of the customers are key in this process and Lad have made us both comfortable although it was not easy.

    Thanks a lot Lad for treating us as “one in a million” of your customers and God bless.
    Espinoza’s

  2. Lad is awesome! Very professional and friendly. He guided me through the whole process with honesty and diligent when I bought my home. We hit a couple of snags along the way (but none of that was created by us) and through Lad’s guidance we were able to get by them with ease. I couldn’t praise Lad enough on his work ethic and his dedication to his customer. What stands out the most for me was even after our transaction was completed, I was able to text Lad to get help with getting things in order for my new home such as setting up landscapers, pool maintenance, etc… He still answers my emails and texts even to this day. I can’t tell you how happy I am to have work with Lad.

    Thanks Lad.

    Soe

  3. It is with great pleasure that I share our experience to commend the outstanding services of Lad Rapiz, Jr. Lad helped us with the purchase of our investment home in Antioch, CA. He was incredibly patient throughout our search for a home, negotiation and escrow process. He spent a lot of time throughout the process making sure that we thoroughly checked everything out on the house that we were interested in. He listened to our thoughts and opinions, and provided valuable input, which enabled us to make sound decisions. He offered his professional opinion, but always respected our decisions and carried them out in a thorough and professional manner. Lad is an agent that demonstrates the highest level of professionalism, courtesy and integrity, and puts his clients’ interest first. He is extremely down to earth and comfortable to talk to. He goes above and beyond the call of duty to help with your needs.

    Lad was our agent not only for purchasing but also for leasing our home in Antioch. Soon after we closed escrow, he took immediate action to get our home ready for tenant occupancy. Lad is very reliable and he gets the job done. In using Lad as our property manager, we are able to still have the control we wanted and needed to rent our home, yet we have the expertise and advice of a professional, seasoned, knowledgeable agent to guide us through the entire process.

    Lad continued to help us with investment opportunities. When it was time to rent out our second property in Antelope CA, Lad was there again to help us list the home on the rental market, interview and screen tenants and handle rental contracts. As our property manager, he has made the process of being a landlord easy for us. His extra effort and commitment contributed to the success of placing our tenants instantaneously. We knew we can always count on him.

    We are extremely grateful for Lad’s assistance in getting our investment homes leased out for us, considering the fact that we reside in the east coast and our rental homes are located in the west. We needed someone whom we can trust and can act on our behalf. When it comes to an agent that’s dependable, he’s the man. He is an invaluable resource in communicating accurately with all of the diverse parties involved in the transaction. It did not matter if it was outside of normal business hours, Lad worked diligently to get us the information we needed and moved the process forward.

    His professionalism, patience and expertise were unmatched. In today’s real estate market, it takes the help of a seasoned agent to get the job done! His immense knowledge of the market trends, along with his kind and caring demeanor, made us feel confident we’re in good hands. We have considered Lad a valued friend.

    Thank you Lad for being committed to our needs – your efforts are truly appreciated.

    Sincerely,

    Dorothy E. R.
    Retired Accountant
    NASA Headquarters, Washington DC

  4. Lad really helped me with a couple of short sales and he was nothing but professional and went above and beyond what a normal real estate professional would do. There was a time I had some squatters at the home and he helped clean up the miss on a holiday weekend. I would recommend Lad for any situation.

  5. Lad was an a great pleasure to work with. He was readily available whenever I had a question about the process and was able to answer all my questions in terms that I was able to understand. He made my purchase extremely smooth and helped my family and I buy our first home 4 years ago. I refer all my friends and family to him, and still call for questions on property. I’m considering buying a second home soon, and I wouldn’t trust anyone but Lad to work with. As anyone does when buying their first home, I had many questions, concerns, and did not trust anyone in the real estate market as I watched everyone around me loose their homes, and get into ridiculous loans, Lad and his loan team held my hand and walked me through every step with detailed explanations on each step. I don’t believe I would have pulled the trigger with anyone other than Lad and my family and I are greatly appreciative for his help. I strongly recommend Lad without hesitation.

  6. I have worked with so many agents before and never went back to work with any, not because they weren’t good, but they just did the job. Lad did my short sale and was the best agent I had. He was so good, I went back to him for my second short sale (first time to go back to the same agent). He did even better, I referred him my brother to do his short sale with Lad. I hope this explain the service you can expect from Lad……… good luck.

  7. Hello Everyone,

    My name is Dianne Lacap, a newly home owner thanks to Lad Rapiz, Jr. & his team. My personal experience with his professional representation is no less that spectacular. I was originally referred to him by a friend/co-worker whom Idmlacap1181@yahoo.com had inquired in the past before making a decision to buy a home.
    Our economy faces daily challenges when it comes to purchasing a home in my opinion. Even if you are a solid qualified borrower, it really takes an expert in this industry to walk you through the process and fill you in with useful information. Ultimately, taking you to the next step on each phase of loan process until you have the house keys in your pocket. Mr. Lad Rapiz Jr never made me feel rushed or ignored. Return everyone of my calls, e-mails and even textes. ( and I texted lots with many of my concerns).
    Thanks to him & his team, I have achieved one of the most embraced American Dreams. I am so happy with the process from beginning to end.
    If I may add a few more things here, I find Lad Rapiz, Jr. to be a consistently affable and intelligent gentleman who possesses a sincere interest in the well being of those he surrounds. Mr. Rapiz, Jr. is a dependable, hard-working individual whom at this point has my highest recommendation.

    Sincerely;

    Dianne Lacap
    Newly & happy home owner.

  8. Lad is amazing! He definitely take pride of his work. He was very patient with us and worked very hard to get the house that we wanted. We looked at over 20 houses in 3 days and he was on top of everything. The one thing that we appreciate the most was his responsiveness. He made sure to get back to us as soon as he can and even at late hours. He is the best real estate agent we ever had and will continue to do business with him. We will definitely recommend him to everyone.

    Thanks Lad for everything!

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